Welcome to STORY DISCOVERY

Join the STORY DISCOVERY loyalty programme to start earning rewards and exclusive perks from your first day. Enjoy room upgrades, discounts and local experiences while collecting DISCOVERY Dollars (D$) for future stays. Advance through our membership tiers across +1.000 hotels +100 countries.

DISCOVERY Dollars (D$)

DISCOVERY Dollars are more than just points; they extend your journey across the world, celebrating the best moments in life.

Exclusive savings

Book directly with STORY Hotels & Resorts to save up to 10% upon joining and enjoy instant access to member-only promotions & offers for Hotels, Restaurants and SPAs.

Extraordinary Experiences

Get access to a collection of carefully curated, unique member-only Local offers and Experiences that immerse you in every destination.

Room Upgrades & More

Progress through our membership tiers to gain unique recognition and rewards, unlocking more exclusive benefits for future stays.

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Web Privileges

Access exclusive benefits as a STORY DISCOVERY member by booking on our website and app.

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DISCOVERY Dollars (D$),
D$1=USD 1

You can instantly start earning D$ with every eligible hotel purchase. Use your D$ toward your stay, room upgrades, dining, beauty treatments or other indulgences. Alternatively, you can save them for your next ideal vacation. D$1 will always equal 1 US$ (US Dollar), making it easy to track their value.

How do D$ work?

As a member, you’ll automatically begin earning D$ from your very first stay at any of our hotels. At check-out, just apply your D$ to your bill to cover your indulgences. It’s that easy.

What are D$?

When you join any of our loyalty programmes, you’ll immediately start receiving 4% – 7% back in D$ on all eligible purchases every time you visit one of our hotels.

D$1 is always equal to USD 1, so its value is always clear. And keeping tabs on your balance is easy on the STORY Hotels app and website.

What can you spend D$ on?

Your D$ are yours to spend however you like. Use D$ at our hotels and resorts, from rooms to dining, spa treatments to experiences. Or save up and splurge on a getaway somewhere new. There are many ways to spend your D$.

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Explore Member Benefits

Book directly with us to save from up to 10% immediately upon joining.

Your membership grants you instant access to member-only promotions and curated exclusive offers.

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Live Local

Our hotels offer curated Experiences that are available exclusively to DISCOVERY members, such as guided city tours and wildlife excursions.

For those looking to pamper themselves close to home, our Local Offers allow members to enjoy the best our hotels have to offer, with or without a stay.

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STORY DISCOVERY FAQs

Welcome to the STORY DISCOVERY help centre. Whether you’re a new member or a seasoned traveller, we’ve put together answers to the questions our members ask most.

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Your passport to greater rewards

More Recognition

As you elevate your status with our membership tiers, you’ll gain distinctive recognition and rewards that unlock more exclusive benefits for future stays. Your rewards extend to over 50 brands across more than 1000 hotels within the Global Hotel Alliance, of which STORY DISCOVERY is a part, opening up a world of travel opportunities.

STORY Membership Card EmptyState 1.Silver scaled

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Enjoy exclusive benefits from the moment you join.

  • Earn 4% on on Eligible Spend
  • 12 months’ D$ validity
  • Member Rate save 10% or more
  • Exclusive access to Experiences and Local Offers
  • Complimentary WiFi
  • STORY Membership Card EmptyState 2.Gold scaled

    Gold

    Stay two times or spend USD 1,000 per calendar year.

  • Earn 5% on on Eligible Spend
  • 18 months’ D$ validity
  • Member Rate save 10% or more
  • Exclusive access to Experiences and Local Offers
  • Complimentary WiFi
  • STORY Membership Card EmptyState 3.Platinum scaled

    Platinum

    Stay 10 nights, spend USD 5,000 or stay with two brands per calendar year.

  • Earn 6% on on Eligible Spend
  • 24 months’ D$ validity
  • Member Rate save 10% or more
  • Exclusive access to Experiences and Local Offers
  • Complimentary WiFi
  • Late check-out until 3:00 pm [3]
  • Room upgrade [3]
  • 10% savings on dining [4]
  • Local amenity on arrival
  • STORY Membership Card EmptyState 4.Titanium scaled

    Titanium

    Stay 30 nights, spend USD 15,000 or stay with three brands per calendar year.

  • Earn 7% on on Eligible Spend
  • 24 months’ D$ validity
  • Member Rate save 10% or more
  • Exclusive access to Experiences and Local Offers
  • Complimentary WiFi
  • Early check-in from 11:00 am [3]
  • Late check-out until 4:00 pm [3]
  • Double room upgrade [3]
  • Local amenity on arrival
  • Guaranteed room availability up to 48 hours [3]
  • 10% savings on dining [4]
  • Status sharing with family and friends
  • Complimentary breakfast
  • *T&C applied

    1. Once achieved, tier status remains in effect through December of the following calendar year.

    2. For all membership levels: D$ percentage back applies to eligible spend only. Void where prohibited. Terms and conditions apply. You can redeem as soon as you have at least D$10

    3. Subject to availability.

    4. Dining savings on total dining bill. Available exclusively at restaurants operated by STORY DISCOVERY brands for up to 10 people. Available for staying guests only.

    • STORY DISCOVERY is part of GHA DISCOVERY. Learn more about the STORY DISCOVERY programmes’ terms and conditions, and the STORY DISCOVERY privacy policy.

    • For support and frequently asked questions, visit the STORY DISCOVERY FAQs here.

    FAQ

    What is STORY DISCOVERY?

    STORY DISCOVERY is the loyalty programme for guests of STORY Hospitality participating hotels, delivered as part of the Global Hotel Alliance GHA DISCOVERY programme.

    Members can enjoy recognition, member-only rates, exclusive offers, DISCOVERY Dollars (D$), Local Offers and Experiences, and tier benefits across participating STORY Hospitality hotels and the wider GHA DISCOVERY collection.

    Is STORY DISCOVERY part of GHA DISCOVERY?

    Yes. STORY DISCOVERY is connected to GHA DISCOVERY, the loyalty programme of Global Hotel Alliance. This means STORY DISCOVERY members are recognised not only at participating STORY Hospitality hotels but also across participating GHA DISCOVERY hotels worldwide.

    Members can earn and spend DISCOVERY Dollars (D$) at more than 1,000 participating GHA DISCOVERY hotels in more than 100 countries and enjoy benefits according to their membership tier and the applicable programme terms.

    Which STORY Hospitality hotels are participating in STORY DISCOVERY?

    All hotels under STORY Hospitality

    • STORY Seychelles in Mahé Seychelles.

    • STORY Rabat in Rabat, Morocco.

    • STORY Le Carrousel Rabat, in Rabat, Morocco.

    • The H Dubai, in Dubai, UAE

    • Al Maya Island & Resort, in Abu Dhabi, UAE

    Is there a fee to join STORY DISCOVERY?

    No. Joining STORY DISCOVERY is free. Guests simply need to sign up online or at the property, accept the applicable STORY DISCOVERY and GHA DISCOVERY Terms & Conditions, and provide the required membership information.

    How can I join STORY DISCOVERY?

    Guests can join STORY DISCOVERY through the STORY Hospitality website, participating STORY Hospitality hotel websites, the GHA DISCOVERY website or app, or during a stay at a participating hotel.

    Once enrolled, members should use the same email address and membership number whenever they book or stay, so that benefits, DISCOVERY Dollars (D$), nights, eligible spend and brand stays are correctly registered.

    Do I need a separate GHA DISCOVERY account?

    No. STORY DISCOVERY is part and is connected to GHA DISCOVERY.

    Can I use an existing GHA DISCOVERY account with STORY DISCOVERY?

    Yes. If a guest is already a GHA DISCOVERY member, they need to use their existing GHA DISCOVERY membership when booking and staying at all participating STORY Hospitality hotels.

    Members should not create duplicate accounts. If a duplicate account is created, the member should contact GHA DOSCOVERY Customer Care to request account support or consolidation, subject to GHA DISCOVERY rules.