Our role in sustainability
What is Sustainability for STORY Hospitality
Our Vision
Building a more environmentally conscious culture within our properties while inspiring our team members to become ambassadors for responsible hospitality.
Our Mission
We actively seek ways to preserve natural resources through waste and energy reduction, all while enhancing guest experiences rather than compromising them.
Our 5 Pillars in Sustainability:
Reduce, reuse, recycle
Protect wildlife – flora & fauna
Reduce water consumption
Energy conservation
Local care & fair trade
Sustainability projects:
- Use recycled products
- Plastic Free approach – replace plastic bottles with reusable glass bottles
- Use of Biodigester for Food Waste Management
- Promote Water & Energy conservation in guest rooms
All STORY Hospitality hotels are Green Key Certified
Green Key is the leading international eco-label for sustainable hospitality, awarded only to establishments that meet strict environmental and social responsibility criteria. Since 2021, every hotel within STORY Hospitality has proudly carried the Green Key certification, a recognition of our long-term commitment to reducing environmental impact, preserving natural resources, and providing our guests with responsible, high-quality experiences.
This certification is not a one-time achievement but the result of our continuous dedication in areas such as energy efficiency, waste reduction, responsible water management, and active engagement with local communities. For STORY Hospitality, the fact that all our hotels are Green Key certified represents much more than prestige. It is proof that we are on the right path, that sustainability is deeply embedded in the essence of our business, ensuring continuous progress in environmental stewardship and responsible practices.
We strive to promote an environmentally-conscious focus within our hotels and among our team members
Our Mission is to continually look for ways to preserve and protect natural resources by reducing waste and energy, while providing experiences and service to our guests. Continuous communication with our guests and creating awareness of our efforts while encouraging them to join us in the simplest practices to reach our goals.
Environmental Policy
Sustainability Plan
Accessibility Report
Sustainability Brochure
Our 5 Pillars in Sustainability:
These five interconnected elements form the foundation of our environmental program. Like ecosystems in nature, improvements in one area positively affect others. Our comprehensive approach recognizes that truly sustainable hospitality must address multiple environmental challenges simultaneously. When we make positive changes in our local environments, the impact extends far beyond our properties.
Reduce, reuse, recycle
Protect wildlife – flora & fauna
Reduce water consumption
Energy conservation
Local care & fair trade
Enjoy and read The news
Stay updated with the latest from our portfolio of extraordinary properties around the world. Discover exclusive offers, grand openings, and inspiring stories that capture the essence of the STORY experience.
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NOI Residence: Redefining Luxury Living Among Hotels in New Cairo
While numerous hotels in New Cairo offer temporary luxury accommodations, NOI Residence—developed by URBNLANES and part of the STORY Hospitality portfolio— has emerged as a groundbreaking alternative for those seeking a permanent…
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STORY Hospitality Partners for Sustainable Certification Programme
UAE, Abu Dhabi, 24 February 2021: STORY Hospitality, an integrated and innovative hospitality management platform, is pleased to announce its global partnership with Green Key, the world’s leading sustainability certification programme for…
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Spark Inspiration with Story Hospitality
By delivering best service culture, providing a transformative and inspired guest experience, STORY Hospitality, formerly H’Mark Hosts is an integrated and innovative hospitality management platform.
